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GENERAL QUESTIONS

What is a Trail Butter Nut Butter Blend?

Why have a single nut butter when you can have 2 or 3 in 1? We’ve combined your favorite nut butters and real-food ingredients to create a snack full of flavor and packed with nutrition to keep you going on or off the trail.

Where did Ozark Original, Mountaineer Maple, and Expedition Espresso go?

While the names originally used for Trail Butter will always hold a special place in our hearts, we realized from customer feedback that they were a bit confusing. Instead of being vague, we decided to just tell it like it is, in a matter of simplicity befitting of the simple, whole food ingredients in the product. Ozark Original is now Cranberries & Sunflower Nut Butter Blend; Mountaineer Maple is now Maple Syrup & Sea Salt Nut Butter Blend; and Expedition Espresso is now Dark Chocolate & Coffee Nut Butter Blend.

Where are the jars?

For the time-being, we’ve decided to put all of our resources and attention into making the best portable nut butter on the market. Realizing a jar can be perfect for those at home snacks or school-lunch-making sessions, we’re definitely not ruling out a jar in the future though. Your feedback would help us to determine which product types would serve you best. Please feel free to write to us at info@trailbutter.com if you feel a jar is a must in the TB line-up.

Did you change the formula as well? Some ingredients seem to be missing.

Trail Butter Nut Butter Blends are now peanut free, paleo-friendly, and soy-free across the board! Maple Syrup & Sea Salt, with the clover honey removed, is now vegan. On top of all that, we’ve made some minor tweaks to each flavor based on customer feedback that we feel make the flavors that much tastier and distinct.

How should I eat this stuff?

Trail Butter is delicious on its own if you’re, say, out on the trail and concerned about pack weight.  One squeeze is going to not only deliver a highly tasty and satisfying snack, but also a load of balanced nutrition, making Trail Butter a great option for instant whole-food nutrition while on a long hike or trail run or during a busy day at the office.
If you’re feeling crafty or in the mood for a little more variety, it’s also great spread on a piece of toast, with fresh fruit, in oatmeal, or on a cracker. Kids like it on celery, a new spin on “ants on a log.” Make a sandwich and call it a “TB and J.”

Does Trail Butter require kneading at room temperature?

We add a vegetable based emulsifier to prevent ingredient separation. However, a little separation may occur as it is an all-natural product.

What about cold temperatures? Do I need to knead the pouches?

Yes, the pouches require kneading as the heart-healthy coconut oil can harden at cooler temperatures. We understand this is an inconvenience for our winter outdoor enthusiasts, but we believe coconut oil is the best option for well-balanced nutrition. To keep your TB pouch squeezable, just stick it in a jacket pocket, preferably under a layer or two, and you should be good to go.

What is the shelf life of Trail Butter?

We have established a 1 year shelf life for unopened products. After opening, we recommend that you consume within 2-3 months.

Does Trail Butter require refrigeration after opening?

The short answer is no, it does not. We use only roasted nuts and dried ingredients that remain stable as long as they are not exposed to extreme heat. To maximize freshness or store longer than 2-3 months, it can be refrigerated. You’ll just need to warm to room temperature before it’s spreadable again

Can I buy Trail Butter at a store?

Trail Butter is currently available in a selection of quality retail outlets, mostly in the Western US, including Whole Foods around Portland and the Northern California Region, New Seasons, and a host of private outdoor specialty shops. Visit our store locator to find the retail location closest to you.

NUTRITION & INGREDIENTS

I have a dietary restriction. Can I eat Trail Butter?

Nut allergies: All versions of Trail Butter Nut Butter Blends are peanut free. Please see the individual product pages for a full list of ingredients for each flavor.

Gluten-Free: Trail Butter is inherently gluten-free and made in a gluten-free facility. While we are in the process of receiving our gluten-free certification, we recommend that those extremely sensitive to gluten use caution until we are certified.

Vegan: Our Maple Sea Salt Nut Butter Blend is currently our only vegan flavor. The other flavors use clover honey and are therefore not strictly vegan.

Paleo-friendly: Our use of sunflower lecithin (a natural, plant-based emulsifier) means that Trail Butter cannot be certified Paleo, but it does meet all other Paleo diet requirements and is considered Paleo-friendly by official diet guidelines.

Dairy-free: The Maple Sea Salt and Dark Chocolate Espresso Nut Butter Blends are both dairy free. The Cranberry Sunflower Seed Nut Butter Blend contains milk chocolate chips which may contain dairy.
Trail Butter is also Soy-Free and Vegetarian.

Does Trail Butter contain refined sugars or High Fructose Corn Syrup?

A big ‘NO’ on the high fructose corn syrup! Trail Butter is a 100% natural product sweetened predominantly with clover honey and maple syrup. Regarding processed sugars, our Cranberries & Sunflower Blend uses a high-quality semi-sweet chocolate that contains dextrose, as well as cranberries sweetened by natural sugar. The dark chocolate used in our Dark Chocolate & Coffee blend is sweetened by a natural cane sugar.

Are there any other additives, supplements or sneaky ingredients in Trail Butter?

Nothing but real ingredients and our love!

Is Trail Butter certified Non-GMO (genetically modified organisms) or Organic?

We do our best to source ingredients from suppliers committed to finding the best, most natural products out there. However, we are not certified GMO Free or certified organic just yet.

How many calories does a serving of Trail Butter contain? And fat?

A standard 2 tablespoon serving contains 190 calories. Each flavor contains 16-17 grams of fat per serving. It’s the good kind of fat, that your body needs to remain balanced. None of our flavors contain “trans fats.”
Our 4.5 oz pouches contain 760 calories per pouch.

When should I eat Trail Butter to maximize performance?

Trail Butter was crafted to give people at various activity levels sustained energy throughout their workout, race or day-to-day life. Each body is different, but you can use Trail Butter as pre-  or post-workout snack or eat it during long endurance activities such as running or cycling.
Trail Butter also makes for a great on-the-go option during those busy days when you can’t stop for a full meal but need whole-food energy in a crunch.

SHIPPING & RETURNS

When will my order ship?

Orders are typically processed and shipped 2-3 business days after the order is placed.


Need it faster? Send us an email at info@trailbutter.com and we’ll see what we can do.

Do you ship outside the United States?

Yes we do, but international shipping charges can be pretty steep. Send an email to info@trailbutter.com with your full address and desired order, and we’ll reply with a price quote for you to consider before proceeding.

What if I would like to return or exchange an item?

Edible items: Unfortunately, due to regulations, edible items cannot be returned or exchanged even if they are unopened. However, if you are not satisfied with your order of Trail Butter, we want to hear from you! Email or call us at the contact information below.

Merchandise: Unwashed and unworn apparel items can be returned for a refund or exchanged for a different size if in stock. Please email us at info@trailbutter.com with the subject line “Returns” and include your name and order number to get the process started. Refunds and exchanges will not be processed until we receive the original items. You can either pay for your own return shipping or we can email you a label and the shipping will be deducted from your refund. Need it faster? Send us an email at info@trailbutter.com and we’ll see what we can do.Trail Butter also makes for a great on-the-go option during those busy days when you can’t stop for a full meal but need whole-food energy in a crunch.

What can I do if I received the wrong order (wrong flavors, quantity, etc.)?

We’re sorry we messed up! Let us make it right. If you did not receive what is on your packing slip, please email us at info@trailbutter.com with the subject line “Wrong Order” and include your name and order number to get the process started.

You can choose one of two options:

1. Keep the incorrect item(s) and receive a refund for the value of the incorrect item(s).

OR

2. Keep the incorrect item(s) and we’ll ship you the correct item(s) at no cost to you.

Please note that if the shipment matches what is on the packing list, the order is considered correct.

My order arrived damaged. Now what?

Send a photo of the damaged product to info@trailbutter.com with the subject line “Damage”, include your name and order number, and we will replace the damaged item(s).

CUSTOMER SERVICE

How can I contact you?

We love hearing from our customers. For any questions, comments, or concerns, shoot us an email at info@trailbutter.com.
We understand that sometimes you just need to speak to a human. If that’s the case, you can call (503) 563-0782 between 9am – 5pm Monday through Friday. This number does not accept texts.

I'm interested in selling Trail Butter in my store. Who should I contact?

Please fill out the Contact Form located under the Contact menu option or send us an email at info@trailbutter.com

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